Tips for Better Customer Service. By Susan Ward, About.com Guide February 19,

In this Inc.com guide discover the best customer-service practices from

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The provider of financial services for military families uses remote technology and

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A new study by J.D. Power and Associates reveals that customer care

In service environments, customers have complex needs. . October 1, 2010 .

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Dec 22, 2009 . What are you doing to improve your customer service for 2010? I'd love to hear

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Face it: Getting consumers to open their wallets in a hardy economy is not all that

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Nov 28, 2010 . Those are important questions for customers to ask before they buy--and . best--

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The Retail Observer February 2010. Don't Hire Employees Who Don't Like

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Jun 11, 2010 . By Geoff RothLast week we took a look at customer horror stories that would

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How to Improve your Company's Customer Service. By Jennifer V. Miller Oct-

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I recently had the pleasure of speaking with one of our customers, Edward Hofler,

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Customer Engagement Behavior: Theoretical Foundations and Research

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When customers are called users, customer service takes on a different meaning.

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8 Customer service; 9 Use of Skype for educational purposes; 10 Outages and

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